Submitting Bugs & Feature Requests

The current list of bugs and feature requests is in the issue tracker:

There are two ways you can report a bug or request a feature. The preferred way is by  going directly to the reporting system:

For Monal:

For Sleeptrack:

You do not have to create an account to submit something. However, if you would like to stay  notified on the issue or expect to submit more in the future, I would recommend creating an account.

Alternatively,  you can send an email to or on Twitter, @monalxmpp




Openfire, Jabberd and any other XMPP/Jabber server

Openfire, Jabberd, ejabberd,prosody etc are all standard XMPP (Jabber) servers.

When setting up a standard XMPP/Jabber account, select XMPP in the Accounts tab.

In the account set up screen first try entering your username under Jabber ID. The username  is almost always  like an email address and would look something like Enter the password and enable the account.  After saving and returning to the accounts page Monal will try to connect. For simple configurations with one server and domain this will automatically work.

If this does not work, edit the saved account by tapping on it in the Accounts tab.  Scroll down and look at the Advanced Settings.  It is highly recommended that you check with the XMPP server administrator to determine what the server,  port and SSL  settings should be. The resource does not matter.   Manually enter the new server name and port  and enable/disable SSL.  Save by returning back to Accounts.  Monal should now correctly connect.

Common quick fixes

1. If you are not sure about the SSL setting, try once with it on and off.  if it works with both, always turn SSL on if it works.

2. The port is almost always  5222.  Some SSL systems require 5223.  Normally it is never 5223 unless SSL is also enabled.

3. It is possible your set up is different. In some configurations, username is just a name without a domain. Check with your IM server administrator to find out how it should be





Facebook chat is possible after creating a Facebook username. If you haven’t already done so, go to and create a username.

In Monal, select Accounts and then Facebook under Add New Account

In the following page, enter the  facbeook username  under Jabber ID and password and enable the account. The Jabber ID will always be in the form The password is the regular facebook password for the account.  Leave all other settings alone.

When first logging in, it is possible Monal will be slower on older iPhones as it downloads all the pictures for every facebook friend who is online. This is only happens on the first login.

Cisco Webex

Cisco Webex connections are standard XMPP connections. To set up a new connection, go to the accounts tab and select XMPP connection.


Here you need to enter your Jabber ID. This is the Webex login this would be in the form Enter your password and then enable the account. Return to the accounts screen and it should auto connect.

You do not ordinarily  need to adjust any other settings.

The resource setting does not matter and the port setting  and server settings should be left alone.